ProofCam Help & Support

Need a hand? Email canacar192@icloud.com and include your iPhone model and iOS version. Below are the questions we hear most.

Why does ProofCam ask for location?

Location lets ProofCam add GPS coordinates and an approximate address to your stamp. ProofCam only reads location while the app is open. You can decline and still use ProofCam in time-only mode — it stamps the date and time without a location. To change your choice later, open the Settings app › ProofCam › Location.

Why does ProofCam need the camera?

ProofCam is a camera, so it needs camera access to take the photos it stamps. If you declined, open the Settings app › ProofCam › Camera and turn it on. Photos you take are processed on your device and are not sent anywhere.

How do I save a stamped photo to my Photos library?

Open a stamped photo and tap Save to Photos. The first time, iOS asks for permission to add photos — ProofCam only adds the photo you chose and never reads your existing library. Stamped photos are always kept inside ProofCam too, so saving to Photos is optional.

I already bought ProofCam Pro. How do I restore it?

Open Settings › Privacy & About and tap Restore Purchases. As long as you are signed in with the Apple Account you used to buy ProofCam Pro, it will unlock again at no charge.

What does ProofCam do with my data?

Your photos, locations, addresses, and notes stay on your device. There is no account and no ProofCam server. The only time a coordinate leaves your device is to look up an address through Apple's geocoder, and only when you are online. Purchases are handled by Apple and RevenueCat. See the Privacy Policy for details.

How do I delete a stamped photo?

In the gallery, swipe a photo or open it and choose Delete to remove it from ProofCam. If you also saved it to your Photos library, delete it there separately. Removing the app deletes all of ProofCam's on-device data.

Why is there no address on some photos?

Addresses come from Apple's geocoder, which needs an internet connection. Offline, ProofCam still stamps the date, time, and GPS coordinates, and simply leaves the address off.

How do I remove the ProofCam mark and the daily limit?

The free tier adds a small ProofCam mark and limits how many photos you can stamp per day. ProofCam Pro is a one-time purchase that removes the mark, removes the daily limit, unlocks every template, and enables PDF export.