Support

Need help with Vela? Start here.

Contact

Email canacar192@icloud.com for help, bug reports, subscription questions, or privacy questions.

Please include your device model, iOS version, what you expected to happen, what happened instead, and a screenshot or screen recording when it helps explain the issue. Do not send sensitive personal health information — we don't need it to help you.

Your Data & Privacy

Vela is local-first and does not require an account. Your symptom logs, mood, energy, and notes stay on your device. To remove everything, open Vela → Settings → Delete all my data. Full details are in the Privacy Policy.

Apple Health

Vela can read Sleep Analysis and Menstrual Flow from Apple Health (read-only) to pre-fill entries. If imported data doesn't appear:

Open Vela → Settings and confirm Import from Apple Health is on.
Open iOS Settings → Privacy & Security → Health → Vela and confirm the categories are enabled.

Vela never writes to Apple Health and never sends Health data off your device.

Reminders

Vela reminders are optional local notifications. If reminders don't appear:

Open Vela → Settings → Reminders and check your daily and appointment reminder settings.
Open iOS Settings → Notifications → Vela and confirm notifications are allowed.

Subscriptions

Vela Premium purchases and subscriptions are handled by Apple through the App Store. For billing, renewal, cancellation, or refund questions, use Apple's App Store subscription and purchase support tools first. Vela can help investigate app behaviour, but it cannot access your payment card details.

To restore a previous purchase: open Vela → Settings → Restore purchases.

Medical Disclaimer

Vela is a personal tracking tool and is not a medical device. It does not diagnose, treat, or provide medical advice. Always consult a qualified healthcare professional about your symptoms.